{"custom_content": {"return": {"comments_enabled": true, "show_reprint_label_buttons": true}, "optin_widget": {"sms": {"disabled": false}, "messenger": {"plugin_type": "button"}, "alexa": {"disabled": true}, "google_assistant": {"disabled": true}}, "tracking": {"message_us": {"disable_message_brand": false, "disable_message_carrier": false}, "campaign": {"carousel": {"enabled": true}}, "custom_text_box": {"text": "Products purchased for in-store pickup will not show package tracking information. Please go directly to the store for pickup once you\u2019ve received an email notification that your order is ready.", "show_in_split_shipment": false, "show_in_shipment_detail": true, "only_show_if_split_shipment": false}}, "status": {"legacy_widget": {"enabled": false}}, "campaign": {"carousel": {"enabled": true}, "campaigns_shown": 1}, "favicon_url": "https://cdn-us-ec.yottaa.net/596fc2e932f01c02ab33ec55/shop.samsonite.com/v~4b.28/on/demandware.static/Sites-samsonite-Site/-/default/dwa2fa4218/images/favicon.ico?", "header_links": [{"url": "https://shop.samsonite.com/luggage/", "text": "Luggage", "image_url": "", "sub_tabs": []}, {"url": "https://shop.samsonite.com/backpacks-bags/", "text": "Backpacks & Bags", "image_url": "", "sub_tabs": []}, {"url": "https://shop.samsonite.com/accessories/", "text": "Accessories", "image_url": "", "sub_tabs": []}, {"url": "https://shop.samsonite.com/deals/", "text": "Deals", "image_url": "", "sub_tabs": []}, {"url": "https://shop.samsonite.com/the-itinerary.html", "text": "Discover", "image_url": "", "sub_tabs": []}]}, "custom_styles": {"submit_button_disabled": {"color": "#ffffff", "backgroundColor": "#7780b2"}, "status_widget_title": {"color": "#024b8f", "font": "\"Titillium Web\", arial", "fontSize": "26px", "textTransform": "uppercase"}, "subtitle": {"color": "#024b8f", "font": "\"Titillium Web\", arial", "fontSize": "16px", "textTransform": "uppercase"}, "cancel_button_hover": {"borderColor": "#222c63", "color": "#ffffff", "backgroundColor": "#222c63"}, "detail_box_details": {"color": "#777777", "font": "arial", "fontSize": "13px"}, "submit_button_hover": {"borderColor": "#222c63", "color": "#222c63", "background": "#ffffff", "backgroundColor": "#ffffff"}, "cancel_button": {"marginRight": "1.7%"}, "header_item_hover": {"box-shadow": "none", "backgroundColor": "#fff", "color": "#404040", "-moz-box-shadow": "none", "border-bottom": "3px solid lightgrey", "-webkit-box-shadow": "none"}, "button": {"fontFamily": "\"Titillium Web\", arial", "borderRadius": "${btnCorners}", "minHeight": "${btnHeight}", "height": "${btnHeight}", "padding": "0 20px", "fontWeight": "${btnFontWeight}", "fontSize": "${btnFontSize}", "textTransform": "uppercase", "backgroundColor": "#222c63", "lineHeight": "${btnLineHeight}", "border": "1px solid #222c63", "color": "#ffffff"}, "status_bar_fill": {"backgroundColor": "#008000"}, "status_widget_stage_complete": {"font": "\"Titillium Web\", arial", "textTransform": "uppercase"}, "secondary_text": {"color": "#777777", "font": "\"Titillium Web\", arial", "fontSize": "13px"}, "primary_text": {"color": "#777777", "font": "\"Titillium Web\", arial", "fontSize": "13px"}, "header": {"backgroundColor": "#ffffff"}, "header_item": {"box-shadow": "none", "fontWeight": "700", "color": "#404040", "-moz-box-shadow": "none", "fontFamily": "\"Titillium Web\", arial, sans-serif", "fontSize": "12px", "-webkit-box-shadow": "none"}, "title": {"color": "#024b8f", "font": "\"Titillium Web\", arial", "fontSize": "25px", "textTransform": "uppercase"}, "submit_button": {"color": "#ffffff", "backgroundColor": "#222c63"}, "status_widget_stage": {"font": "\"Titillium Web\", arial", "textTransform": "uppercase"}, "_variables": {"btnLineHeight": "38px", "btnHeight": "38px", "themePrimary": "#000000", "btnCorners": "0px", "btnFontWeight": "normal", "btnFontSize": "14px"}, "message_button": {"backgroundColor": "#024b8f", "fontFamily": "\"Titillium Web\", arial", "borderRadius": "0px", "minHeight": "inherit", "height": "inherit", "fontWeight": "700", "fontSize": "inherit", "background": "#024b8f", "lineHeight": "${btnLineHeight}", "border": "1px solid #024b8f", "textTransform": "uppercase"}, "message_button_hover": {"borderColor": "#024b8f", "color": "#024b8f", "background": "#ffffff", "backgroundColor": "#ffffff"}, "highlight_text": {"color": "red"}}, "custom_text": {"tracking": {"return": {"return_description": "Print a pre-paid shipping label and return your item(s) by mail.

If you are returning more than one item and require more than one shipping label, please select the number of labels needed from the drop-down box on the first page.

If you picked up your order in-store, please contact customer service for assistance with your return.

Please contact us at\u00a0questions@samsonite.com\u00a0if you need assistance."}}, "return": {"return_by_mail_instruction": ["Print the attached PDF that contains both your 'Return Authorization slip' and \u201cReturn Shipping label\u201d.", "Place the entire Return Authorization slip in your return package.", "Affix the Return Shipping label squarely onto the address side of a flat surface on the package.

a. Cover up any previous delivery address and barcode.
b. Ensure that there are no other tracking labels attached to your package.

", "Take this package to a UPS location. To find your closest UPS location, visit the UPS Drop Off Locator or go to http://www.ups.com and select 'Drop Off'."], "return_by_mail_pdf_instruction": ["Print the attached PDF that contains both your 'Return Authorization slip' and 'Return Shipping label'.", "Place the entire Return Authorization slip in your return package.", "Affix the Return Shipping label squarely onto the address side of a flat surface on the package"], "options": {"mail": {"description": "Print the prepaid return label and affix it to your return package. You can drop off the package at any UPS store."}}, "shipping_cost": {"msg": "A return fee will be deducted from your refund based on product type.

Travel Items are $14.99

Non-Travel items are $9.99

Your final refund amount will be determined after your returned item(s) are received and inspected.

If an item is found to be damaged or incorrect, the return fee will be waived and you will receive a full refund. Please allow up to 14 business days for processing your return.

To view our full return policy, please click here: https://shop.samsonite.com/ReturnsPolicy.html", "cost": "TBD"}}}}

Order Locator